3.3 Consistency

Create user-friendly services that build trust

3.3.1 Use simple language

Use simple language

3.3.2 Reuse existing styles and patterns

Implement a consistent style guide

Use design patterns

Use a frontend framework

3.3.3 Provide a joined-up experience

Interoperability

Use integrations where possible

3.3.4 Share design decisions

Work in the open