3.1 User-centred design

Continuously improve services to meet the needs of users. GovStack applications may involve users in several different roles and affiliations with several organizations.

3.1.1 Understand user needs

Understand needs and requirements

Involve others in the design process

3.1.2 Test with users

Test with users

3.1.3 Iterate based on feedback

Share research findings

Monitor performance

Set up analytics