For the complete documentation index, see llms.txt. This page is also available as Markdown.
Service Design
This section provides an example approach to digitizing government services based on understanding user needs, life events, and user journeys utilizing reusable software components/Building Blocks.
The following image represents the design process using UX/UI guidelines to create a unified digital experience across all government services.
UX/UI Desing process
The above guidelines are usually captured in a transversal regulatory mandate defined as a "digital service design standard" or a "design system", which is applicable to all government services and easily implemented through the use of style guides, components, and patterns. GovStack provides guidance to kick-start the design and development of UI/UX components layer for using the GovStack applications and building blocks.
GovStack has also developed technical specifications for reusable software components/Building Blocks (BB) that enable the digitization of many government services across sectors, ministries, and departments.
GovStack technical specifications for Consnet Bulding Block
GovStack provides a sandbox that allows its users to see the UX/UI guidelines and Building blocks in action.
GovStack sandbox documentation (Currently under development)
A real-world example of service design and delivery roadmap is found in the framework put in place by the Government of Ukraine and presented below.
Government of Ukraine - service design and delivery rodmap
