4 Design patterns

Get started using design patterns

A diagram showing how the design patterns fit into the service patterns

Considerations for choosing different patterns

Step-by-step guide to help you pick the right patterns for your service:

• Identify Service Needs: use the GovStack playbook to understand the key interactions in your service.

• Map the user journey: Break down the user journey into phases like registration, information collection, appointments, feedback, and messaging. Identify the steps users take in each flow. Consider the technology choices available to you.

• Choose user flows: Identify the patterns (task-focused page types) needed for each part of your user journey.

• Select page templates: User flow patterns often include several page templates. Start with existing patterns for user flows. For unique requirements, you may need to mix and match individual templates.